HOLIDAY PRE-SALE LAUNCHES DEC 27TH, 2019 - 7AM PST
Posted on December 26 2019
HOLIDAY PRE-SALE LAUNCHES
TOMORROW, DEC 27TH - 7AM PST
RE-STOCK & RESERVE YOUR RADIANCE LEGGINGS & BASICS
We're doing a pre-sale on select items which we need to restock for spring! Many of you missed out on items so here's your chance to order them pre-production and reserve yours!
What's a pre-sale?
A pre-sale is when we offer a product ahead of time and you purchase it. We total up the number of items sold and add them to our production run. This helps us see what colours and sizes are going to be most popular and ensures you get the item you want. Items are the put into production: fabric is ordered, cut and sewn based on sales, rather than us shooting in the dark!
We offer pre-sales for a couple of reasons.
As mentioned above, it helps us plan production accordingly to what our customers (YOU!) want and it also helps us finance the production run. For those of you in the industry, you know how much work, time and costs go into a new launch! All the costs are upfront and there's a lot to consider. We want to make sure we are not under producing or worse, over producing. As a small company, we're doing our best to work within our means while still being able to offer new styles and colours each season.
ON BASICS AND RADIANCE LEGGINGS
We'll be restocking select items:
Expect some changes with the Radiance Leggings - we're smoothing out design and adding length to the leg. It will be offered in Black and Pewter - a lovely mid-to-dark-tone grey with a hint of blue.
7am PST | 8am MST | 10am EST
Sale will run until Thursday, Jan 2
We're offering a pre-sale on select products for spring. Order yours Dec 27-Jan 2 to ensure you receive the style, size and colour you want!
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READ BELOW TO ANSWERS TO MANY OF YOUR QUESTIONS :)
What is a PRE-SALE?
Essentially, you purchase the the items before they are completed at the factory. Because you have to wait, we offer a small discount on them as a thank you. Typically, we offer pre-sales to help determine what sizes and colours will be most popular and to fund production.
When will items ship?
We're estimating middle Feb-beginning of March. Any in-stock items you order at the same time will ship the first week of January when I'm back in the studio.
Can I pick up the items at a show?
SORRY! No. I cannot keep these all straight. There's way too many things to coordinate and too much room for error. They have to be shipped when we are at the studio and somewhat organized!
Can I return or exchange items if they don't fit?
Exchange only and it will be subject to availability. Email me questions about sizing PRIOR to ordering so we can reduce the need for exchanges :)
If you add items to the order that are in-stock, they will be shipped at the beginning of January when I'm back in the studio. I will be taking some time off to relax and recharge. These items ship prior to the pre-sale so essentially you get free shipping on these.
CAN I HAVE FREE SHIPPING OR USE ANY DISCOUNT CODES?
Please don't. Items are already discounted. We're a small business and WE have to pay that shipping cost. Our margins are much less than overseas production so please do not use any discounts. We will not ship any items that are discounted.
Expect another email tomorrow with more details and follow along on our stories today for extra details! I'm not posting as much as normal because honestly, it's the holidays and I need to rest too! I'm doing the pre-sale now as my sewers are going on vacation in the spring and we need to time it appropriately.