FALL PRE-SALE 2019 FAQS
READ BELOW TO ANSWERS TO MANY OF YOUR QUESTIONS :)
What is a PRE-SALE?
Essentially, you purchase the the items before they are completed at the factory. Because you have to wait, we offer a small discount on them as a thank you. Typically, we offer pre-sales to help determine what sizes and colours will be most popular and to fund production. This time's strategy is different but if we run out of something immediately, it (hopefully) gives me time to try to make more.
When will items ship?
We're estimating end of October/early November. Any in-stock items you add to the order will ship either this week or first week of October. I'm out of country relaxing Sept 20th-30th so any items ordered after the 19th will go out once I'm back!
Can I pick up the items at a show?
SORRY! No. I cannot keep these all straight. There's way too many things to coordinate and my plate is full. They have to be shipped when we are at the studio and somewhat organized!
Can I return or exchange items if they don't fit?
Exchange only and it will be subject to availability. It's going to be tricky to do the exchange process with me on the road. I'm literally on the road for 5 weeks straight so catching up with me is difficult. All my stock is shipped from place to place. We don't have a warehouse that handles this for us. Email me questions about sizing PRIOR to ordering so we can reduce the need for exchanges :)
You will have an oppourtunity to add-on items to make full outfits and save. Example: the Juliet Top in Navy + The Riley Legging in Marine + the Savannah Bra in Marine. I'm working out the details on this today for how to do this! These ship prior to the pre-sale so essentially you get free shipping on these.
CAN I HAVE FREE SHIPPING OR USE ANY DISCOUNT CODES?
Please don't. Items are already discounted. We're a small business and WE have to pay that shipping cost. Our margins are much less than overseas production so please do not use any discounts. We will not ship any items that are discounted.